Serving the Raleigh / Durham area

About Us

What we do

Natural Restoration provides chemical-free mold remediation and indoor air quality services for residential homeowners and commercial property owners throughout the Raleigh/Durham/Chapel Hill area. Rather than simply cleaning up, we identify and address the root cause of the problems you’re experiencing so they don’t return.

Breathe easy. With a project manager, field technicians, CFO, sales manager, administrative staff, and ownership, our collaborative team supports a culture that focuses on treating each customer ethically and honestly. We combine the values of a family business with the resources, equipment, and expertise of a much larger company to manage projects efficiently and provide the service and peace of mind you deserve.

The Natural Restoration team.
Our lead tech
Project manager at work
Our customer care manager

Meet Tom Hessler

Tom is co-owner of Natural Restoration with his wife, Nicole. Tom spent more than 25 years in engineering before starting a remediation company and has credentials that anyone in the industry would be hard-pressed to match.

  • Bachelor and Master of Science degrees in mechanical engineering
  • Extensive experience in research and development and mathematical modeling of fluids and viruses
  • Micro-Certified Mold Remediation Specialist
  • Micro-Certified Mold Testing Specialist
  • Institute of Inspection Cleaning and Restoration Certification (IICRC)-Certified Emergency Water Service Specialist
  • More than 10 years of experience with microbes, toxins, and antimicrobials
  • More than 25 years of experience in engineering solutions
  • Ongoing training in holistic health services

Why does this matter? Science and logic. Engineering is all about following a logical, scientifically driven process. Tom is trained in root cause analysis to address mold and indoor air quality issues at the source, so the problem is eliminated and never returns. He understands how fluids and vapors move in the home, how to prevent moisture, and how to keep harmful substances out of the air you breathe.

Tom's Story

The washing machine on the second floor of my home was overflowing and water was gushing down to the living areas below. My wife and I shut off the valve and vacuumed about 20 gallons of water, but it was too late.

We called the insurance company and were told to use their preferred vendor for remediation. As I was watching the remediation being performed, I discovered a passion for restoration and remediation.  I decided that my career in engineering would serve me well in an area where I can directly help the community.

I walked away from a successful corporate career in engineering management and founded my first remediation company in 2019, which evolved into Natural Restoration. The values of no chemicals and the scientific method that inspired me to start my business still drive the company culture today.

Representation of how much water was in my home!

Get a free quote

Let us assess your mold remediation and restoration issues in your business or home in the Raleigh/Durham/Chapel Hill area. Breathe Easy – Quotes are always no obligation and free.